Our emails are back up! Thank you for you for your patience as we continue to monitor for stability. The PJN Team
Posted Nov 13, 2026 - 18:54 CAT
Identified
We are currently experiencing issues with email delivery due to a disruption affecting one of our third-party email service providers. As a result, some emails may be delayed or fail to deliver.
Our team is monitoring the situation and are waiting on the provider to resolve the issue as quickly as possible. We will provide further updates as more information becomes available. Please utilize our portal pages to contact our support teams. Merchant Portal: https://payjustnow.com/merchant-portal/ Customer Support Form: https://payjustnow-help.freshdesk.com/support/tickets/new
We apologise for any inconvenience caused and appreciate your patience.
Posted Nov 13, 2026 - 08:46 CAT
This incident affected: Support Platforms (Email).