All Systems Operational

About This Site

Welcome to the PayJustNow Platform Status Page.

SignUp ? Operational
90 days ago
100.0 % uptime
Today
Checkout ? Operational
90 days ago
100.0 % uptime
Today
Core Switching ? Operational
90 days ago
100.0 % uptime
Today
Consumer Platforms ? Operational
90 days ago
100.0 % uptime
Today
Web ? Operational
90 days ago
100.0 % uptime
Today
IOS APP ? Operational
90 days ago
100.0 % uptime
Today
Android APP ? Operational
90 days ago
100.0 % uptime
Today
Huawei APP ? Operational
90 days ago
100.0 % uptime
Today
Merchant Platforms Operational
90 days ago
100.0 % uptime
Today
PayUp APP ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal ? Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout Operational
Support Platforms ? Operational
90 days ago
100.0 % uptime
Today
Chat ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Phones ? Operational
90 days ago
100.0 % uptime
Today
3rd Party Platforms ? Operational
90 days ago
100.0 % uptime
Today
ABSA Bank ? Operational
90 days ago
100.0 % uptime
Today
Capitec Bank ? Operational
90 days ago
100.0 % uptime
Today
FNB Bank ? Operational
90 days ago
100.0 % uptime
Today
Standard Bank ? Operational
90 days ago
100.0 % uptime
Today
Nedbank Bank ? Operational
90 days ago
100.0 % uptime
Today
3DSecure Authorisation - Mastercard ? Operational
90 days ago
100.0 % uptime
Today
3DSecure Authorisation - Visa ? Operational
90 days ago
100.0 % uptime
Today
Shopify Third party services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - This incident has been resolved.
Jul 10, 11:13 CAT
Update - We are continuing to investigate this issue.
Jul 10, 10:16 CAT
Investigating - Start Time: 9 July at 15:00
Affected Systems: Customer profile access, order information retrieval

What’s Happening
We're currently experiencing a temporary issue that is preventing our support team from accessing customer profiles and order details. This may cause delays in resolving queries that require account-specific information.

What Caused It
The issue stems from an expired internal VPN security certificate, which is currently blocking secure connections to our customer data services.

What We’re Doing
Our technical team is actively working to:

-Renew and deploy the updated security certificate

-Restore connectivity across all affected systems

-Monitor performance to ensure everything is fully operational once access is restored

Your Data Is Safe
All customer data remains encrypted and secure. There has been no unauthorised access.

What You Can Still Do
Urgent requests can still be submitted through our normal support channels — our team will assist as soon as possible

All non-account-related services remain unaffected

Self-service options in the customer portal are fully available


We’ll continue to provide updates every 30 minutes until the issue is resolved.
Thank you for your patience and understanding.

Jul 10, 09:46 CAT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.