Limited live chat assistance

Incident Report for PayJustNow

Resolved

All channels are back up, thank you for your patience.
Happy shopping!
The PJN Team

Posted Oct 28, 2026 - 16:41 CAT

Identified

We are currently experiencing a disruption affecting our Live Chat and Call Centre services. As a result, these support channels may be unavailable or have limited capacity, leading to longer-than-normal response times.

We sincerely apologise for the inconvenience and appreciate your patience while our team works to resolve the issue as quickly as possible.

Email support remains available, and customers who require assistance can contact us at support@payjustnow.com. Our team will continue to monitor and respond to email queries during this disruption.

Posted Oct 28, 2026 - 15:08 CAT

This incident affected: Support Platforms (Chat, Phones).