Intermittent communication errors on our acquiring bank card processing.

Incident Report for PayJustNow

Resolved

This incident has been resolved. Thank you for your patience.
Posted May 13, 2024 - 11:33 CAT

Monitoring

Feedback from our bank is that this incident has been resolved. We will continue to monitor the transactions. Thank you for your patience.
Posted May 13, 2024 - 10:14 CAT

Identified

We're currently experiencing some intermittent issues with ABSA card processing, primarily identified as "error on the external service provider." This issue may affect new card registrations and instalment payments. We are actively monitoring the situation and working on a resolution.

Please subscribe to our updates for the latest information. We apologize for any inconvenience this may cause and appreciate your patience as we resolve this matter.
Posted May 13, 2024 - 10:02 CAT
This incident affected: 3rd Party Platforms (ABSA Bank, Capitec Bank, FNB Bank, Standard Bank, Nedbank Bank) and Checkout.